Frequently Asked Questions
What is the delivery time of my order?
Delivery times vary from 4 to 7 business days. Update: Most packages arrive a bit faster in the Netherlands! Normally you will receive your package within 5 business days.
What should I do if I have not received my order yet?
If the delivery time of 4 - 7 working days has passed and you still have not received anything, please send an email to info@saveah.nl. We will then investigate for you what is wrong with your package.
I want to exchange/return my order, how do I do this?
To make a return, simply contact our customer service team at info@saveah.nl. Please include your name, order number (e.g. #0000) that you received in the confirmation email and the reason for return. We will then provide you with the return address and confirm the return. After that, you can send the product to us via a courier of your choice.
What are the costs of returns?
Returns to us are unfortunately at your own expense. The costs will therefore depend on the courier. Consult the website of the relevant courier with which you want to ship for more information about the prices.
What are the conditions for returning my product(s)?
There is always a return period of 14 days. The return period starts on the day you received the article. However, there are conditions for returning:
You can only return the item if:
● The return period has not yet expired
● The product is in its original packaging and all labels are still attached
● The product has not yet been used
Which payment methods can I use?
We accept payments via various payment methods, such as: iDeal, Bancontact, Creditcard, Apple Pay, Google Pay & Amex. If you are unsure whether your payment method is accepted, follow the steps on the payment page to view all possible options. All transactions are processed via secure and reliable payment systems and are therefore safe.
What if I haven't received a confirmation email for my order?
That is not the intention. Send an email with your full name and email to info@saveah.nl. We will help you quickly.
Can I cancel my order?
Do you want to cancel your order for whatever reason? Send an email to info@saveah.nl as soon as possible. State your name, order number (e.g. #0000) that you received in the confirmation email and also the reason why you would like to cancel the order.
Are you also always looking for that one unique webshop that knows how to surprise you time and time again with the trendiest and coolest products? Look no further, because at Saveah you have come to the right place! We were created from a passion for finding special items that you will not find anywhere else.
Our mission is simple: to make you happy with products that make your life a lot better. Whether it's beautiful accessories for your home, handy gadgets for on the go, or the latest fashion trends; you'll find it all with us. What really sets us apart is our dedication to good service.
Our team is available 7 days a week to help you, advise you and answer your questions. We understand that you are busy, so we make shopping with us as easy and enjoyable as possible. Do you have questions about a product, do you want more information about shipping, or are you just looking for something special? Do not hesitate and send us an email to info@saveah.nl. Our customer service is always ready to help you. We are convinced that you will find a perfect product in our range. From original gift ideas to handy tools that will make your daily life more pleasant.
At Saveah, everything revolves around your happiness and contentment. Take a look around and be inspired by our collection. We promise that you will find something with us that you will not find anywhere else.
Welcome to Saveah , your source for unique and special products!